Trusted by 4,000+ ecommerce brands and agencies
The most common pain points we hear from teams using Triple Whale.
If this sounds familiar, it is time to upgrade
1
Inaccurate profit and revenue reporting that erodes trust
2
Rigid dashboards with limited custom metrics or grouping
3
Hard to manage multi-store and cross-brand journeys
4
Slow or ticket-only support when you need experts
5
Shallow Amazon insights and missing offline or POS context
What you get with Polar
Where Polar Analytics is better for Shopify Brands than Triplewhale


Polar Analytics
Triplewhale
Shopify App Store Rating
(As of Aug. 2025)
(As of Aug. 2025)
4.7 / 5.0
(112 reviews)
(112 reviews)
4.1 / 5.0
(74 reviews, of which 12 one-star reviews)
Data-sources
connectors
connectors
57
(Only one to integrate with Apple Search Ads, Spotify Ads, Amazon Ads, Instagram Business, Omnisend, Attentive, Postscript, Grin, Amazon Seller Central, Amazon Vendor Central, NetSuite, ShipHero, Loop, Stay)
(Only one to integrate with Apple Search Ads, Spotify Ads, Amazon Ads, Instagram Business, Omnisend, Attentive, Postscript, Grin, Amazon Seller Central, Amazon Vendor Central, NetSuite, ShipHero, Loop, Stay)
44
Attribution models
11+ models, custom logic, incrementality testing
Few defaults, limited transparency
Reporting depth
Full BI layer, custom metrics and dimensions
Templates and limited customization
Data ownership
Dedicated warehouse and easy export
Restricted raw access and export friction
Multi-store and cross-brand
Unified rollups and cross-domain journeys
Siloed per store and harder to stitch
Conversion API, feeding first-party data to platforms
Klaviyo, Meta, Google, Tiktok
Klaviyo, Meta
AI and automation
Open agents on a semantic layer you control
Closed ecosystem with limited extensibility
First-party, server-side pixel built for ecommerce
Hands-on support that replies in under an hour. CSM and data scientists for onboarding and deep dives
Incrementality and geo testing available
Blended Amazon + Shopify with granular ad data
Advanced data manipulation capabilities & remodelling using simple if/when rules
Full suite price for a $10M GMV Shopify brand
$1,660 per month
$2,728 per month
One-click setup. No engineering required.
With just a click, your data seamlessly flows into Polar, simplifying your entire data management process so you can focus on what matters most in your business.
Data source not supported yet? No problem.
We ensure you get a consolidated view, even without native connectors, by syncing data in table formats, like from Google Sheets or a data warehouse.
Why brands prefer Polar

We needed a high-performance app that was adapted to our business.

We are very impressed with its capabilities and the expert CSM team. The interface is user friendly making it easy to navigate.

A game-changer for our acquisition strategy, making it incredibly easy to track performance and optimize campaigns.

Our team uses Polar analytics for cohort analysis updates. The support team is responsive and helpful with our requests!

They have great and responsive(!) support - very professional and knowledgeable. Highly recommended.

Polar is easy to setup and offers tons of value, KPI's and metrics out of the box. 100% plug&play with the option of adding custom metrics too.

Smooth onboarding and started to get meaningful insights in our ecommerce data from the very beginning

The best and easiest-to-use analytics app I've found on Shopify. if I do not know how to create something, they help right away.

Very useful tool. All data into one unique dashboard, this is brilliant. Very easy to integrate sources.

Perfect tool ! just the beginning with but seems powerful and board. Great team and onboarding easy.

Saves us ton of time when pulling data for reports. The support team is also great.

We are an e-commerce startup and do not have resources to build a BI from scratch.

One of the best, if not the best analytics Tools out there. Pricing is fair, and very very good value for Customer Service.

Polar has been a game changer for us! Not only are we making more informed strategic decisions, but we are much more efficient in our analysis.

The best Shopify analytics app! Super helpful for getting specific stats that we can't get with other solutions.

After spending $1000+ in Data Studio Connectors and data viz freelancing we found Polar that made our marketing decision much easier.

Incredibly easy to use & powerful, plug and play analytics with integrations on most of the apps any Shopify merchant use

Great analytics app built by a team familiar with key ecomm metrics. Simplifies my daily and weekly reporting.

Working with Polar Analytics has been an absolute pleasure. Really satisfied with the app and the team. Thank you!

Logiciel très intuitif et agréable à utiliser tous les jours.

I love how Polar Analytics allows us to get daily updates and analytics from all of our channels in one streamlined platform.

A very useful tool to consolidate marketing metrics reporting, and the support is exceptional and always so quick.

Polar Analytics is the easiest to use analytics app I've found for Shopify. The UI is the more intuitive than other apps I've tried.

The most complete and customizable tool I found in the market. I would totally recommend

Very useful and well-thought app. Allows our business to connect multiple data sources and gather everything into 1 single-view dashboard.

Great product with a lot of features and perfect support with great reaction time :) Keep up the good work !

Great analytics app to get all the key multichannel reports we need (CAC, LTV, ROAS, etc.) and pull all your data in one place.

Best analytics tool I've ever used. The onboarding calls have greatly helped all team members to get up to speed with the tool

If you need a reliable tool for data, try this one.

Fantastic app! It's a huge help especially when you are having several markets. And the Polar team is always ready to help! I can only recommend it.

Polar Analytics est un outil incroyable pour regrouper les données utiles au fonctionnement et au développement de votre e-commerce.

Very intuitive app, clear reports, easy to plug with different platforms. The support team is so reactive and efficient. New good features very often.

I have 4 shops and use Polar to give me an overview of all shops in one dashboard. Also, integration with Analytics and Klayvio is perfect.

Polar Analytics is the best eCom analytics tool! User-friendly, customizable reports, and seamless Shopify integration.

We've looked for the right marketing analytics data visualization platform for 2+ years, and Polar Analytics has been the best by far.
Got Questions? We've Got Answers
Can I customize metrics and reports?

Yes - unlike Triplewhale's standard reporting, Polar allows you to create custom metrics, filter data (e.g., excluding wholesale orders), and build country-specific views.
How fast to first value?

Dashboards populate on day one from your connectors. Pixel-based attribution grows as data accrues, and we share quick checks to match Shopify.
How does Polar's attribution compare?

Polar provides attribution accuracy comparable to Triplewhale's, while offering more comprehensive analytics capabilities and customization options.
What about LTV tracking and reporting?

Polar excels in LTV tracking and advanced reporting capabilities - a key advantage over Triplewhale, as noted by enterprise customers like Mamma Earth.
Is it difficult to switch from Triplewhale?

No - we provide migration support and setup assistance. Customers like Sync Protein have successfully switched and gained more capabilities while reducing costs.
What's unique about Polar's BI capabilities?

Unlike Triplewhale's fixed analytics, Polar offers a flexible BI platform letting you create custom reports, metrics, and dashboards tailored to your business needs.
How do you handle multi-store and cross-brand journeys?

Identity is unified at the person level across domains and stores. Roll up by brand, market, or region without losing order-level detail.
Do you support POS and offline?

Yes - sync POS and offline touchpoints for a single source of truth with blended online and retail performance